Get in touch
Fastest first: most things are quicker by phone or self-service than by email.
At a trailer now, or mid-hire with a problem? Don’t wait on an email — call us. We answer 24/7, every day of the year. 📞 1300 418 285Skip the queue — do it yourself
Change, extend or cancel a booking
All self-service from your booking page — times, trailer, location, the lot.
Report a problem with a trailer
Damage, missing gear, something not working — log it here.
How-to & safety guides
Attaching, electric brakes, the winch, checklists — all in the Safety Hub.
Host trailers at your site
Partner with Empire — we supply everything, you earn.
Other ways to reach us
